Legal

Privacy Policy

Last updated: 5 June 2026

1. Who we are

Coventry Plumbing Services ("we", "us", "our") is a sole trader / limited company based at Ambler Grove, Coventry CV2 5LZ. We act as data controller for personal data collected via this website and during our work with you.

2. What data we collect

Contact details you provide via our quote form, phone or email — name, phone number, email, postcode, address.
Job details — descriptions, photos, work history relevant to your enquiry.
Technical data — IP address, browser type, pages visited (via standard analytics).

3. How we use your data

To respond to enquiries and provide quotes.
To carry out plumbing, heating and gas work you have requested.
To issue invoices and any required documentation.
To comply with HMRC and other legal obligations.

We do not sell or rent your data to third parties.

4. Legal basis (UK GDPR)

We rely on (a) your consent when you submit a form, (b) contract when we carry out work for you, and (c) legal obligation for certification and tax records.

5. How long we keep it

Enquiry data: up to 24 months. Job records and invoices: a minimum of 6 years to meet HMRC requirements.

6. Your rights

You can ask us to access, correct, delete or restrict your data, or to receive a copy in a portable format. Email admin@coventryplumbingservices.com. You can also complain to the ICO at ico.org.uk.

7. Cookies

We use essential cookies to make the site work and anonymous analytics to understand traffic. No advertising cookies are set without your consent.

8. Contact

Questions about your data: admin@coventryplumbingservices.com · 07385 732137 · Ambler Grove, Coventry CV2 5LZ.